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Appliance Technician at KitchenAid Australia Pty Ltd
Newcastle - Cameron Park
Great Team environment
No two days will be same!
About our Company
KitchenAid Australia is part of the Whirlpool Corporation, the worlds largest appliance manufacturer with major brand names in more than 170 countries around the world. With our broad range of products, KitchenAid Australia offers our customers outstanding quality kitchen appliances for their homes.
About the Role
As the Appliance Technician you will be responsible for the Repair, Test & Tag and Rework of KitchenAid Appliances. There will be new technical problems to solve every day and no two days will be the same! You will be working outside but will have no exposure to the elements.
What you will do
Repair, Test & Tag and rework KitchenAid appliances
Source appliance parts using exploded diagrams and liaising with repairers
Conduct minor adjustments to KitchenAid appliances
Maintain data in Customer Relationship Management system
Complete all repairs professionally, accurately and in a timely manner
Liaise with Customer Service team regarding all faults and repairs
Be responsible for dispatching repaired appliances
Manage the spare parts inentory
Perform general warehousing duties as required
What you need to succeed
Demonstrated technical ability & aptitude
Intermediate computer system knowledge
Excellent communication skills (both verbal and written)
Exceptional customer service skills
Willingness to learn and work as part of a team
Manage time effectively and efficiently
High attention to detail
Certificate II in Electro Technlogy
KitchenAid Australia has big plans for the future, just like you. We understand that it takes preparation and hard work to get there. We offer a challenging purpose, ownership of your role, great team environment and provide the tools to build your capability. If you think this role resonates with you , please follow the link to apply for the role.
KitchenAid Australia and the Whirlpool Corporation are equal opportunity employers. Respectfully, no recruitment agencies please. For further information regarding KitchenAid Australia, please visit www.kitchenaid.com.au for further information.